Yes you can. I thrust paypal which is protecting customer worldwide but why not if we deal? Also we can put products if you insist to buy our poducts from marketplaces like ebay, etsy or other places. Satisfaction is the first rule of sales!
VINYL FABRICS: Yes they can be ironed. We all know that vinyl items are not being ironed. But if you turn the reverse side and preferably put an extra thin cotton fabric on it. you can iron them. Because reverse side is polyester fiber interlining and when you iron without steam iron will stick to item and not move. So please just turn fabric. put a thin cloth on it and iron it with steam. You will see that all fold marks are dissepared.
JACQUARD/CANVAS FABRICS: You can iron from reverse side. Front sides of some those fabrics maybe polyester and you may burn the color a little. Please always iron reverse side!
COTTON FABRICS: You can iron them with low temperature from any side.
ANNETTION: IF YOU DO NOT WANT TO GIVE TIME FOR IRONING AND WANT YOUR ITEM AS A ROLL PLEASE JUST GO TO FAQ SECTION AND READ “HOW MY ITEM IS PACKAGED” TITLE!. TO GO FAQs DIRECTLY, PLEASE JUST CLICK HERE
** videos of almost all our products are available on instagram, youtube, tiktok. Our account names are constantly changing due to copyright laws. so if you google wouwww fabrics. you can see them. But if you cannot find the video of the product you want, you can contact us and ask for it. But for this, you must introduce yourself and prove that you are a real customer. information such as social media accounts, websites, etc. will be sufficient. Please note that mutual trust is very important due to the nature of our business!
Yes, we have this service. But you need to order at least 20 yards for our fine cotton shirting fabrics, at least 100 yards for jacquard products and at least 100 yards for leather products. If you do not have a ready-made endless pattern, you will be charged extra for pattern work.
-No, because sometimes ı print on different materials and sometimes I may take them from different vendors. So, some are thicker and some are thinner. But items which ı use are best quality. I never take low quality materials to my stock. So it is better to read the description of item individually to see the thickness, colour details etc…
** We locate the cargo with the cargo tracking number we have shared with you. If the cargo has left our country, it no longer belongs to us BUT TO YOU. In this case, it is your duty to track it and contact UPS, Fedex, DHL or TNT, whichever it is, to receive the product. We consider any parcel that appears to have been delivered to your address as received. It’s your problem if you can’t find the package at your door, if someone has already picked it up, if you never saw it, or if the package is returned to the branch because you were not at the address etc…
BUT if the parcel never left our country or never entered yours (it happens from time to time) then we ask you to choose between a full refund or reshipment. Depending on your choice, we will either resend the item or refund your money (including shipping costs)
** The size of each fabric is written in the product description. the important thing is the width of the fabric. How long the length will be is ultimately related to how many yards you buy. so it depends on you.
We give the wholesale price only to customers we know who have shopped with us at least a few times. we do not turn down the discount request of most of them anyway. If you are not a regular customer or a customer on the way to becoming a regular customer, we ask you not to ask for wholesale prices.
-Yes, but only in the following cases:
** You are one of our regular customers who have made several purchases before.
** We prefer to work with regular buyers that we can work with on an ongoing basis. So, if you are an upholsterer, interior designer, fashion designer, leather goods manufacturer, tailor or any other business that can supply us with products on an ongoing basis and you can prove it with solid proof of who you are, including social media accounts and your website, we will be happy to send it. Feel free to introduce yourself. This will also pave the way for quick communication with you, including by phone. Due to the nature of our business, we don’t like customers who ask a lot of questions but prefer to remain anonymous.
**Actually, we should not have put the half yard option at all. We have included this option as a sample substitute, so if you do not meet the criteria we have mentioned, please do not request a sample.
** The shipping fee for sending samples belongs to the customer.
** All such taxes are the responsibility of the buyer. This is the rule of international retail. So far, we have not seen such a tax for our customers in the United States, New Zealand and Australia. But sometimes the UK, sometimes Canada and EU countries impose such taxes. We cannot know which country imposes which taxes and at what rate. If your country is willing to tax foreign countries, please do your research before you buy!
Our priority is to work with customers that we will work with on an ongoing basis. For this reason, we never turn down discount requests from customers who have worked with us for a certain period of time. But we don’t agree with the customer who thinks he deserves a discount because he bought 5 or 10 yards of product. In our opinion, these quantities are not worth the discount, but once you order these quantities a few times, the discount doors will be open for you.
I gladly accept returns, exchanges or a full refund in those conditions:
* If item is defected
* If we send wrong item/items – If item is not as described
* If item is very late to deliver because of my mistake
* If item is lost because we entered wrong adress or name
*** You can ask for a replacement if it is not prepared for shipping still!
In those conditions above I may want item back – resend the correct one or refund your money. I never produce excuses if I made a mistake. I know that all my customers are repeating. I belive that thrust is always bringing money everytime already!
(ATTENTION: Sometimes your item may delay because your custom process. This is not a refund & return & exchange reason for me! Because lotsly returning costs are same or higher than the cost of item. If you accept those costs, I accept return and replacements without asking any reasons)
I generally ship your item in 3 business days after it is placed. I ship just express Shipping carriers are USPS, UPS, Fedex, DHL, DPD and TNT. I decide which carrier will bring to you. I give a tracking number in 3 days after I ship. But you need to know that, after item entered to your country, you are very responsible to follow it. So it is very important to give your contact info correct. (Please click here to understand why it is important) I ship worldwide. Delivery durations, shipping costs and “free shipping option rules” change upto destination (SEE BELOW) And shipping costs are standart for every amount. For example you are in United states and placing an order, you need to pay 25 USD even for an half yard or thousand yards.
DELIVERY DURATION “AFTER SHIPPED” TO:
USA : 2-4 business days
CANADA: 2-5 business days
Australia, New Zealand : 3-5 business days
EU Member Countries: 1-3 business days
FOR ALL OTHER COUNTRIES: 4-9 business days.
SHIPPING COSTS AND FREE SHIPPING REQUIREMENTS UP TO DESTINATION
To USA and CANADA : It is 25 USD as standart for every amount. You win FREE EXPRESS SHIPPING bonus if your total spend exceeds $ 200
To EUROPE (EU COUNTRIES): It is 25 USD as standart for every amount. You win FREE EXPRESS SHIPPING bonus if your total spend exceeds $ 200
To AUSTRALIA and NEW ZEALAND: It is 49 USD as standart. You win FREE EXPRESS SHIPPING bonus if your total spend exceeds 275 USD
To The ALL REMAINING COUNTRIES: It is 60 USD as standart. You win FREE EXPRESS SHIPPING bonusbonus if your total spend exceeds 350 USD
***FREE SHIPPING option APPEARS if the total cost in your shopping cart passed that required spending amount above. Just select that “FREE SHIPPING” OPTION instead of EXPRESS SHIPPING option. Please see photo below.
!!!!ATTENTION!!!: WE NEVER SHIP TO P.O BOXES! PLEASE GIVE A PHYSICAL ADRESS!
!!!!ATTENTION!!!: Countries such as Russia do not accept international shopping for individuals. So if you do not make your order as a company Russian Custom will not allow item to deliver you. You need to be aware about custom regime of your country because our responsibility ends as soon as the product leaves the country we send it from. We are responsible to send items to you. The custom taxes or such problems are not our responsibility.
CUSTOM AND IMPORT TAXES
ATTENTION: Customers are responsible for any custom and import taxes that may apply. Already this is an international rule! The responsibility of seller is finishing after sending item if they prove that they shipped the item. Because it is yours after we sent it. So those costs can not belong to us!
Sometimes deliveries may be delayed due to customs inspection, operational problems and some unexpected reasons. Arrival day is estimated. Therefore this is not a refund & return & exchange reason for us!
PAYMENT OPTIONS
I accept paypal and credit card. You do not need to have a paypal account to buy through paypal. If you do not have a paypal account, you can use paypal secured credit card option. There is a black button under “Paypal” and “Paypal Pay Later” buttons (see picture below) If you click this, you can use that option. We never see your card info. You are sending your card info to paypal not to us! Already when you click button to confirm your card info for checkout, it directs you to paypals page!
Can I offer alternative Payment Method?
Yes you can. I thrust paypal which is protecting customer worldwide but why not if we deal? Also we can put products if you insist to buy our poducts from marketplaces like ebay, etsy or other places. Satisfaction is the first rule of sales!
ATTENTION: If you haven’t received your order after the estimated arrival date, please feel free to contact us to help you.
This is a great question because the answer is very important for both sides. The most important requirement we ask you to pay attention to when working with us is that you provide your contact information correctly. In particular, your e-mails should be active e-mails that you use periodically. BECAUSE WHEN WE SEND YOU YOUR PRODUCTS, WE SHARE WITH YOU ONLY THE DETAILS THAT YOU AND WE NEED TO KNOW. For this reason, it is imperative that you follow up on emails from us. Our e-mails may fall into the junk or spam mailbox because we have never sent you e-mails before and because of your e-mail filtering settings. As a result, you miss important information from us (including the tracking number). For this reason, it will be enough for you to write anything by sending us an e-mail after you make your purchase, so that the e-mails from us do not go to the spam or junk folder. At least this email will eliminate this risk. mail servers do not see email addresses that you have corresponded with before as marketing emails and do not put them in the junk or spam folder!
PLEASE NOTE, the accuracy of this information is important for the safe delivery of your product. We have no other use for this information. We prefer not to work with customers who provide incorrect or incomplete information and have problems with product delivery. Thank you very much for your understanding!
I ship worldwide from Europe except some countries. If you cannot see your country during checkout, means I do not ship there. Shipping carriers are USPS, UPS, Fedex, DHL, DPD and TNT. We decide which carrier will bring to you.
*** To see shipping delivery durations, shipping discount terms and other shipping details, please click here
I accept paypal and credit card. You do not need to have a paypal account to buy through paypal. If you do not have a paypal account, you can use paypal secured credit card option. There is a black button under “Paypal Buy Now” and “Paypal Pay Later” buttons (see picture below) If you click this black DEBIT OR CREDIT CARD button, paypal window opens you can pay with credit or debit card like a guest. No registration requires. So that no one can see your credit card information except paypal, including us, because you are not paying through our page, but through paypal’s own page, which paypal opens as a window. There is still no more reliable payment system in the world.
Can I offer alternative Payment Method?
Yes you can. I thrust paypal which is protecting customer worldwide but why not if we deal? Also we can put products if you insist to buy our poducts from marketplaces like ebay, etsy or other places. Satisfaction is the first rule of sales!
I aim to entertain you a little while giving this answer (especially when describing the type of customer we don’t like), so I ask you not to worry about the exaggeration of some of what I wrote:))
The customer style we love
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– We love a customer who lets us know that they have received their product. We are relieved and happy when the delivery takes place
– We love customers who enter correct contact information about themselves. Customers we can reach quickly when needed is great for us. We don’t quite understand what those who try to remain mysterious as if they are buying guns or drugs are trying to do :)) If there is someone who needs to hide, maybe it is us first of all. Not you guys.
-We love the customer who contacts us instead of making a fuss over a minor problem. We are not afraid of damage caused by our fault. We are happy to compensate whatever the cost. Please don’t hesitate to stand up for your rights. It is true that we love money, but not a single one of my clients can claim that we put it above our values! And we are proud of it.
-We like informed customers who know what they want, who read the product description, maybe the terms of service (our policies are real policies with a few simple sentences instead of overwhelming you with legal terms) before they buy!
-We love the customers who share with us the products they produce with the fabrics they buy from us. what we see usually makes us happy. We especially love creative and artistically minded clients. We are really happy to see what they produce. I’m sure Mr. Vuitton and Gucci would love it too!
WHICH TYPE OF CUSTOMERS DO WE DISLIKE WORKING WITH
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– Dear customer who waited until the last minute to buy the product because they needed it urgently, are you testing our limits? Working with customers who need the product urgently makes us a bit nervous. Because at the slightest delay, all hell breaks loose.
-Do you think that we are responsible for our dear customer who claims that he did not receive the product, even though we have documented that we sent the product and the product was delivered according to the tracking number, and sometimes even the delivery photo of the product was shown to him by ups or fedex, am I married to the heir of ups or fedex? Are you expecting me to start an investigation for you with a special request? Does your saying that someone may have taken the package from there really show that there is a problem that I have to deal with?
— Of course we don’t like cunning people who try to mislead us. Movements in our warehouse are monitored by a 24-hour camera. We know what we send to whom and when we send it. Customers who take our time with untrue claims are now on our blacklist.
-I ask my customer who does not read the product description and directs every question to us: for whom I wrote those descriptions. Don’t worry, please, they are all up to date.
-We love it when customers ask if your products are real, copyrighted products. Are you kidding? We live in the age of artificial intelligence. Please be a little interested in the things you love. Please investigate which brand sells fabric with its own copyrighted pattern
You do NOT need to pay twice price to buy SECURE via those platforms. We have PAYPAL option to buy designer leather fabrics SAFE. This system protects you, if your order is not sent or if item you buy is not same with the product your ordered etc.., Paypal is guarantor to pay your money back. Thats why paypal is for. I do not want to be expensive by paying commision to those e sale platforms BUT if you are not well experienced about ordering with paypal or if you insist about buying via those e sales platforms for any reason, it is also possible sure! You just need to contact me on that e sale platforms! LASTLY, yo can pay with credit card through paypal but without having a paypal account. You need to click the black button (pay with credit card) and enter credit card info. (see picture below) . That info given by you is not coming to us. You are giving that info to paypal. We never see that info. Already when you confirm your credit card info to pay, it directs you to paypal page and sale is done through there.
It is especially needed for shipping companies more than us. When we ship an item, you start to be informed periodically about the status of your order (order completed, shipped or not, tracking number etc…) if your mail adress is wrong than you will not be notified about them. Sometimes we need directly and urgently ask you something with sms or whatsapp messages (if item is just finished in stock and if you want a replacement or refund etc) If we have your number, wee can contact you, if we do not, how can we? BUT ESPECIALLY SHIPPING COMPANY MAY WANT TO CONTACT YOU ABOUT DELIVERY. If they cannot contact you delivery will be harder sure. If you do not give that contact info correct and need help from us about delivery, we are close to those kind of wishes because we see such situations as deliberate attempts to mislead!
Actually, this is not very necessary. But if you don’t want to enter your address and contact information over and over again, you should become a member. It is also useful to see an inventory of your previous purchases from us. THE MOST IMPORTANT THING IS THIS: If you are a customer who has purchased products several times and you are a member, our system shows how many times you have purchased products from us next to your last purchase. We offer more flexibility to our regular customers, of course!
This question may make some sellers uncomfortable. Not me. In fact, I immediately realize that the person in front of me is a serious buyer. Especially my European customers do not find this question rude and ask it. I don’t find it rude either, we don’t know each other. What could be more natural than this question? The answer is: the reviews about us on trustpilot.com.
If you go to this review site and ask about us or ask google if our site is safe, you will be satisfied with the answers you will get. I also realize that most of our customers, many of them younger, don’t know what PayPal is for. They mostly prefer faster systems like apple pay and google pay. Paypal works like an insurance company between buyer and seller. If your product is not sent, PayPal will take the money you paid from the seller and return it to you. Paypal is the only payment system in the world that offers this guarantee (if I am not mistaken) and even charges us a commission for this mediation. So why should I be afraid of whether the product will be shipped or not? Remember, you can pay with your credit card through paypal and it’s really short and easy!
With pleasure if you are one of our regular customers. But if you are someone we have not met yet, please do not make this request.